1. Introduction

Three Axis (“we,” “our,” or “us”) operates the website at threeaxis.live and provides an alternate data analytics platform for financial markets. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We collect information that you provide directly to us:

• •Account Information: When you create an account, we collect your name, email address, and authentication credentials through our authentication provider (Clerk).
• •Payment Information: When you subscribe to our paid plan, payment is processed by our third-party payment processor (Stripe). We do not store your credit card number or full payment details on our servers.
• •Usage Data: We automatically collect information about how you interact with our platform, including pages visited, features used, and session duration.
• •Device Information: Browser type, operating system, IP address, and device identifiers.

3. How We Use Your Information

• •Provide, maintain, and improve our platform and services
• •Process your subscription payments and manage your account
• •Send you technical notices, updates, and support messages
• •Respond to your comments, questions, and customer service requests
• •Monitor and analyze usage trends to improve user experience
• •Detect, prevent, and address technical issues or fraud

4. Third-Party Services

We use the following third-party services that may collect information:

• •Clerk — Authentication and user management
• •Stripe — Payment processing
• •Vercel — Hosting and analytics

Each of these services has their own privacy policy governing how they handle your data. We encourage you to review their respective privacy policies.

5. Cookies and Tracking

We use essential cookies required for authentication and session management. We may also use analytics cookies (via Vercel Analytics) to understand how our platform is used. You can configure your browser to refuse cookies, though some features of the platform may not function properly without them.

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information, please contact us at hello@threeaxis.live. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. All data transmitted between your browser and our servers is encrypted using TLS/SSL. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

8. Your Rights (GDPR / CCPA)

Depending on your location, you may have the following rights regarding your personal data:

• •Right to Access: Request a copy of the personal data we hold about you.
• •Right to Rectification: Request correction of inaccurate personal data.
• •Right to Erasure: Request deletion of your personal data.
• •Right to Portability: Request your data in a structured, machine-readable format.
• •Right to Opt-Out: California residents may opt out of the sale of personal information. We do not sell personal data.

To exercise any of these rights, contact us at hello@threeaxis.live.

9. Children’s Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal data from a child without verification of parental consent, we will take steps to remove that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. Your continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions about this Privacy Policy, please contact us at: hello@threeaxis.live